Privacy Policy

This Privacy Policy describes how BALLR LAB ("we," "us," or "our") collects, uses, and shares your personal information when you use the BALLR LAB mobile application (the "App") and our website ballrlab.com (the "Site").

1. Information we collect

• Account Data. Email address, username, age group, and skill level profile details.
• User Content (Video Uploads). To provide our core AI video feedback feature, we collect, process, and analyze the soccer training and match video clips you choose to upload to the App.
• Performance and Activity Data. Drills completed, weekly XP, streaks, levels, goals, and assists.

2. How We Use Your Information

• Analyze your uploaded videos using our AI models to provide training feedback.
• Generate and adapt your personalized weekly training schedules.
• Track your training stats, levels, and progress.

3. Data Storage, Protection, and Retention

We implement industry-standard encryption to protect your account data and uploaded video files. Videos are stored securely on our cloud servers solely for the purpose of rendering your performance history and coaching insights.

4. Data Privacy & User Control

We are committed to protecting the privacy of our players. All soccer training videos uploaded to BALLR LAB are handled with strict privacy protocols and are used exclusively to generate technical AI performance analytics. We do not share user media or telemetry with third-party advertisers.

Users maintain complete ownership and control over their data; a secure "Delete Account" function is accessible directly within the app settings. Activating this option instantly and permanently purges all profile details, saved performance scores, and associated metadata from our secure cloud infrastructure.

5. Contact Us

If you have questions about this policy, please contact us at support@ballrlab.com